Ultimate, the world’s leading virtual agent platform for customer support. WIRED listed Ultimate as one of Europe's Hottest 100 Startups, and Forbes named them one of the Top 100 Most Innovative Companies. Dylan is passionate about helping businesses control costs, increase joy with AI-powered support, and provide agents with the freedom to focus on what matters: the customers."> Learn Hub | G2 | Dylan Long Ultimate, the world’s leading virtual agent platform for customer support. WIRED listed Ultimate as one of Europe's Hottest 100 Startups, and Forbes named them one of the Top 100 Most Innovative Companies. Dylan is passionate about helping businesses control costs, increase joy with AI-powered support, and provide agents with the freedom to focus on what matters: the customers."> Ultimate, the world’s leading virtual agent platform for customer support. WIRED listed Ultimate as one of Europe's Hottest 100 Startups, and Forbes named them one of the Top 100 Most Innovative Companies. Dylan is passionate about helping businesses control costs, increase joy with AI-powered support, and provide agents with the freedom to focus on what matters: the customers.">
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Dylan Long

Dylan Long is an enterprise account executive at Ultimate, the world’s leading virtual agent platform for customer support. WIRED listed Ultimate as one of Europe's Hottest 100 Startups, and Forbes named them one of the Top 100 Most Innovative Companies. Dylan is passionate about helping businesses control costs, increase joy with AI-powered support, and provide agents with the freedom to focus on what matters: the customers.

What Is E-Commerce Automation? How It Unites Efficiency and CX

Guest Post

What Is E-Commerce Automation? How It Unites Efficiency and CX

Great customer experience (CX) always drives revenue.

Dylan Long photo by Dylan Long

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